Travkraft Holidays Pvt. Ltd. (“we”, “our”, “us”) values the trust and confidence you place in us. We are committed to maintaining the highest standards of privacy and ensuring that your personal information is collected, used, and protected responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our travel services.
This policy applies to all users (“you”, “your”) who visit our website, communicate with us, or book our services. By using our platform, you consent to the collection and use of your information as described in this Policy. If you do not agree with any part of this Policy, we request you to discontinue the use of our services.
We collect personal and non-personal information through various means, including when you: Make a booking, inquiry, or payment through our website or customer support Subscribe to newsletters, offers, or participate in surveys and promotions Share feedback, travel experiences, or communicate with us via email or social media Information we may collect includes: Full name, email address, phone number, and address Payment details (credit/debit card or bank information) Identification documents required for travel IP address, browser type, and device information (for analytics)
Your personal data helps us deliver and improve our travel services. We use it to: ~ Process bookings, payments, refunds, and confirmations ~ Communicate important updates, offers, or travel information ~ Personalize your travel experience and website interactions ~ Respond to inquiries, feedback, and grievances ~ Prevent fraud, enhance security, and comply with legal obligations ~ You can opt out of promotional communications anytime by using the unsubscribe link or contacting us directly.
We may share your information only under the following circumstances: ~ With trusted partners, hotels, airlines, transport providers, and agents to fulfill your booking ~ With third-party service providers such as payment gateways and marketing platforms ~ When required by law or government authorities ~ To protect the rights, property, or safety of Travkraft, its users, or the public ~ We do not sell, rent, or misuse your personal information for commercial purposes.
We retain your data only for as long as necessary to fulfill its purpose or meet legal requirements. Travkraft uses secure servers, SSL encryption, and verified payment gateways (Razorpay, PayU, Paytm, etc.) to ensure your personal and financial details remain safe. While we take all reasonable precautions, data transmission over the internet carries inherent risks, and sharing information is done at your own discretion.
Our website uses cookies to enhance user experience, analyze site performance, and display relevant offers. You may disable cookies through your browser settings, though this may affect some website functionalities.
By voluntarily submitting travel photos, videos, or testimonials to Travkraft (via email, website, or social media), you grant us non-exclusive rights to use such material for promotional purposes on our website, brochures, or social platforms. You confirm that this content does not violate any third-party rights..
You have the right to: ~ Access, update, or correct your personal information ~ Withdraw consent or request deletion of your data (subject to legal requirements) ~ Opt out of promotional communications EU residents also have additional rights under the GDPR, including data portability, restriction of processing, and the right to be forgotten. All such requests can be sent to info@travkraft.com.
Travkraft may revise this Privacy Policy periodically to comply with new laws or internal processes. Updated versions will be posted on our website, and continued use of our services will signify your acceptance of the revised policy.
For any privacy-related questions, concerns, or complaints, please contact our Grievance Officer: Mr. Vipin Kataria Travkraft Holidays Pvt. Ltd. 293, Westend Marg, Lane-2, near Saket, Saidulajab, Saket, New Delhi – 110030 info@travkraft.com